MICHELLE LEVEREJuly 02, 2021
I was really excited to get the hooks after reading the reviews; however, I had a different experience. The shipment came with three boxes taped together, each holding a hook. I opened the first box and just tried to hang it on the wall in the bathroom. It fell to the ground onto a towel shortly after hanging it. A light coating of towel material coated the sticky side of the hook and it would not work at all after that. I was bummed. I thought I would give the second hook a try. The instructions were in the middle box, so I followed them to the letter and it appeared to have worked. You're supposed to let it "set" on the wall for a couple of hours, which I did, and then I hung a light washing pad off it.
The next morning I took a shower, used the washing pad and hung it on the hook. I came home from work to find the hook on the floor of the shower. I am completely disappointed with this product. It did not work for me. From my experience, I would not recommend this product.
UPDATE: After I left the above review, the seller contacted me immediately via email. The customer service rep sent instructions to follow to make sure I was following the instructions exactly. Also, they stated they would be willing to send new hooks. I tried it again, and it still did not work and I responded to the seller. I did not want more hooks, since they did not work for me. I did not hear back from them. The subject line said on the email read "Refund Information" but they have not refunded my money. Just wanted to add that they did initially reach out, but nothing came of it.